We hope you love your Soleil State pieces. As swimwear is an intimate garment, all items must be returned unworn, unwashed, unaltered, and with all hygiene stickers and tags attached in their original packaging.
We gladly offer a refund, exchange or store credit within 14 days of delivery for sizing issues. Please contact info@soleilstate.com.
For hygiene reasons and to protect our customers, items showing signs of wear, damage, makeup, tanning products, fragrance, or removal of the hygiene sticker will not be accepted and will be returned to you.
Please note: Normal wear and tear or damage occurring after use is not considered a manufacturing fault. After 90 days from delivery, we are unable to accept returns or exchanges as the item is considered worn.
If you find a manufacturing fault please contact our team and send photos of the fault.
We are unable to accept returns on Sale items. Due to the complex nature of customs and international charges, at this stage we are unable to accept returns on International Delivery.
As we progress we will constantly review our policies to be able to provide the best customer service. We are already looking into systems in the UK to be able to make delivery and returns streamlined.
Please contact info@soleilstate.com to seek advice from our customer service team. We will review each case with our discretion.
Thank you for your patience as we build our family business from the ground up.